2024 Q4 FedEx disaster response updates

FedEx supports multiple nonprofits, including the American Red Cross, Direct Relief, Heart to Heart International, The Salvation Army, Water Mission, Team Rubicon, and World Central Kitchen, that work to help communities recover from natural disasters. By providing charitable donations and in-kind shipping, FedEx continuously helps these organizations deliver critical aid, like medical supplies and meals, to those who need it most.

Through our company’s Delivering for Good program, we work with global disaster relief nonprofit organizations year-round to respond when catastrophes impact communities around the world.

Recently, FedEx and nonprofit organizations it supports have been on the front lines, delivering essentials to help those in need.

10/01/24 – 12/31/24 (updated 10/23/24)

Hurricane Helene and Hurricane Milton

Hurricanes Helene (Cat 4) and Milton (Cat 3) made landfall on Florida’s Gulf coast between September 26th and October 17th. The storms caused deadly flooding and knocked out power to more than 3 million customers throughout Georgia and the Carolinas, to Tennessee, Virginia and Kentucky.

  • Rise Against Hunger: FedEx sent more than $300K worth of medications, supplies, and hygiene kits to areas impacted by the hurricanes
  • ShelterBox: FedEx is shipping 96 tents to provide shelter to those impacted in North Carolina.
  • Direct Relief: FedEx supported 30 medical supply shipments to 16 healthcare facilities. Direct Relief also provided 48 emergency medical backpacks to recipients in Fl. The backpacks are funded by FedEx and can support as many as 500 people per backpack.
  • Water Mission: FedEx provided a dedicated truck to pick up an expedited order of 75 generators in Wisconsin that directly delivered to Western North Carolina
    • Six water treatment systems of various capacity and 375 generators to provide emergency aid sent to Boone, Asheville, and Spruce Pines
    • Five reverse osmosis systems sent to a hard-to-reach area, each with the capacity to deliver another 2,000 gallons per day
    • Two Living Water Treatment Systems (LWTSs)—Water Mission’s patented water treatment system that can purify more than 10,000 gallons of water per day—enough drinking water for 5,000 people sent to North Carolina
  • Heart to Heart International: Heart to Heart International has also dispatched the Mobile Medical Unit that FedEx donated in 2023. FedEx has delivered 10 shipments to 10 of HHI’s partners in four states. The shipments consist of hygiene kits, over-the-counter medications, nitrile gloves, face masks, dental supplies, and oral rehydration salts.
  • ASPCA: FedEx transported two truckloads of animal kennels and supplies to North Carolina.
  • Team Rubicon: FedEx transported three shipments of communications equipment to Team Rubicon volunteers in the field so they can communicate during their relief efforts.
  • World Central Kitchen: FedEx sent 35 shipments of cooking supplies to North Carolina, Florida, and Tennessee. 
  • American Red Cross: FedEx provides a large donation of cash and in-kind shipping annually to the Red Cross Annual Disaster Giving Program (ADGP). This support helps provide a reliable funding base for disaster relief services that enables the Red Cross to respond immediately, meeting the needs of individuals and families affected by disaster, including Hurricane Helene and Milton relief efforts.
  • Salvation Army: Salvation Army mobile feeding units are providing free meals and drinks in five states: Florida, Georgia, North Carolina, South Carolina, and Tennessee. FedEx donated canteen trucks can provide thousands of meals daily with these mobile canteens. 
    • FedEx shipped 13 pallets of sports drinks and meal kits prior to the storm’s arrival.
    • FedEx shipped a truckload of food boxes to Valdosta, Georgia and a truckload of sports drinks to Alma, Georgia where The Salvation Army has Incident Management teams along with canteens and crews distributing meals and supplies to survivors. 
    • FedEx shipped a truckload of food boxes to each of these three locations: Augusta, GA, Johnson City, TN, and Brunswick, GA. Each truckload contains 1,040 food boxes with staple food for a family of four for three days.
    • FedEx mobile feeding canteens are actively assisting The Salvation Army in delivering essential meals to those affected by the disaster. FedEx, support enables swift response to disasters. The canteens provide daily resources, including food and spiritual care, to communities in need
    • The canteen donated to the service center in Memphis is also being used to serve east Tennessee to support relief efforts
  • International Medical Corps: In August, FedEx employees assembled hygiene kits that International Medical Corps prepositioned at the FedEx Supply Chain warehouse.  When Hurricane Helene tore through Florida, Georgia, the Carolinas and Tennessee, leaving communities without essential supplies and services, FedEx warehouse staff supported International Medical Corps' response staging pallets of critical supplies over the weekend ensuring they could be shipped to affected communities quickly.
    • 2,700 hygiene kits (10 pallets) were shipped to Georgia 
    • 5,400 hygiene kits (20 pallets) were shipped to North Carolina
  • FedEx Global Operations Control in coordination with: Operation Airdrop and Global Force Humanitarian Aid
    • FedEx made an extra stop to include Greenville for the delivery of 60,000 pounds of relief materials destined for people in need in western North Carolina.
    • FedEx carried out three feeder missions with Mountain Air Cargo, and FedEx Feeder Aircraft operations to deliver relief aid to those impacted in western North Carolina and Tennessee.