Memphis Minority Businesses Anticipate Big Gains From Free Program

Memphis Minority Businesses Anticipate Big Gains From Free Program

Thursday, August 24, 2017

What do the owners of a staffing agency, a corrugated box broker and a graphic design/marketing agency have in common?  They are among the 100-plus Memphis business accepted for the 2017 Inner City Capital Connections (ICCC) program.

ICCC is a program of the Initiative for a Competitive Inner City (ICIC) that provides urban businesses with the tools needed for long-term success. The 40-hour ICCC program offers an interactive curriculum, intensive coaching sessions and a capital matching conference where participants can market their company, network with peers and meet potential investors. 

Since its launch in 2005, ICCC alumni have created over 12,000 jobs, raised $1.4 billion in capital and grown revenues by an average of 184%.

The 2017 ICCC Memphis program kicks off on Tuesday, August 29th with an Executive Education seminar at the FedEx Institute of Technology on the University of Memphis campus.  Approximately 2000 businesses were nominated for the ICCC program and 108 were accepted.  FedEx sponsorship enables the businesses to participate free of charge. We talked to the owners of three of those businesses about their expectations.

neMarc Professional Services, Inc.

In 2003 Carmen Bassett Brown turned her passion for helping people into an entrepreneurial venture.  The native Memphian began neMarc Professional Services in 2003, after 20 years at a major corporation in Rochester, NY.  Her corporate job involved staffing - finding the right people to fill temporary positions.

She moved back home to Memphis in 1997 and actually worked for a temporary agency.  “I could do this myself,” she thought and she struck out on her own. 

"I learned that people, particularly those in the African-American community, could benefit from professional guidance regarding the interview process.”   She says she enjoys working with clients to help prepare them to be placed in well-paying positions.  neMarc’s  part- and full-time job placements include clerical, accounting, IT (Information Technology), medical transcription, technical writing, and warehousing among others.

Now she and her business partner, Austin Texas-based Ken Harris, have contracts with such clients as the City of Memphis, the Economic Development Growth Engine (EDGE), federal government offices in agencies such as the Departments of Labor and Energy, and Veterans Administration Medical centers in Memphis and Alabama.

She’s excited about the ICCC program, and hopes that one of the biggest benefits will be the opportunity to network and learn from others, an area where she really wants to focus more energy.  “I would love the opportunity to partner with businesses in the tech community, as a lot of the job growth is in this sector."

Ray Rico Freelance

“Every day is different.” That’s what Ray Rico says he loves about his business.

He launched Ray Rico Freelance in November of 2007 after 10 years as a graphic designer in the newspaper and publishing business.  Now, the design and marketing agency company he began in his home has grown to an 8-employee business operating out of a storefront in the Cooper-Young neighborhood. The company designs websites, packaging, campaigns for non-profits and publications. 

But one of the fastest growing segments of his business is publishing Focus Mid-South Magazine – a magazine for the LGBT community and its allies.  “It’s really an underserved demographic.  We had 24 pages when we started.  We’re now up to 56 pages and we’ve expanded into Nashville.”

Rico says the one aspect of being a small business owner that he doesn’t like is dealing with taxes. He would like to see some type of incentive or benefit given to entrepreneurs, especially when they grow large enough to create jobs.  “You’re stimulating the economy and trying to keep money and talent in Memphis. The tax situation is my biggest challenge.”

He didn’t know much about the ICCC program before he was nominated, but is looking forward to the experience.  He’s not necessarily seeking investors for the agency, but would like to explore the possibility of investors for the magazine.  “I think there is definite potential to expand to other markets in the region like Little Rock, Arkansas and Jackson, Mississippi.”

Like Carmen Bassett Brown, Rico sees the networking potential of the ICCC program as a definite advantage.  “Spending time around smarter people is always a good thing.”

OTB Container

A 25-year veteran of advertising and marketing – 18 of those years as an entrepreneur – Daniel Coates says he never imagined that one day he’d open a corrugated packaging business.  Yet, today he is the owner of OTB Container, a “broker/aggregator” company.  OTB buys boxes from suppliers then sells them by the pallet to companies like Ingersoll Rand-Trane, Ewing Moving Company and others.

In advertising, Coates was the “guy who would go out to make sure the products we designed were being produced and manufactured correctly.  So I got a lot of exposure to the manufacture and production process.”

He recalls a conversation with a friend who had just bought a retail package shipping franchise.  The friend wanted to buy boxes for less than what franchise corporate office was selling them for.  “Just while talking to him it occurred to me we’re in Memphis, Tennessee – the distribution capital of the country. There are probably lots of people who need packaging options.” 

OTB Container was launched in July of 2015.  The leadership team consists of Coates and co-owner Fabian Matthews – already an entrepreneur in the video production business.  They also have an operations manager who has more than 20 years of logistics and shipping experience. “We’ve done pretty well in a short period of time.  Already we’re a $1.7 million company.”

With the ICCC program, Coates is looking forward to learning more about the corporate executive mindset.  “I want to know how they think, learn what’s expected.” 

He says the business will scale itself, and he’s anticipating significant growth.

“I envision we’ll be a $20 million company in five years.”


For more information about ICCC, visit .